New Patients - Welcome to our Clinic

This office is not like most other dental offices. Your first experience with us may not be like new patient appointments elsewhere.

Your first visit to Fine Dentistry involves a few special steps so that we can get to know you. To understand what to expect, please read through this page. You'll find all the practical information you need, such as a map and directions to our office, practice hours , payment policies , and more. There is also background information about our committed team members and our first visit procedures. You can also save some time by printing out and completing the patient forms in advance of your appointment.

Patient Forms

To save time at your first appointment, please download and print the first 3 forms as well as the fourth if you have dental insurance. Once completed - please bring them with you to your first appointment.

Note that all new patients need to print forms 1, 2, and 3. If you have dental insurance - please also print form #4.


  1. New Patient Information / Health Information (For all new patients)
  2. Medication / Supplement List (For all new patients)
  3. Dental Health Information (For all new patients)
  4. Dental Insurance Information (Only if you have dental insurance)
  5. Appointment Request
  6. Refer a Friend

In order to view or print these forms you may need Adobe Acrobat Reader installed. Click here to download it.

Your first visit: the new patient exam

The first appointment is an information gathering session. After touring the office and meeting some of our team members, we will review your medical and dental history, and ask you a number of questions about your mouth and your oral health. We also want to know how you feel about your teeth and your smile.

During this time we will get a feel for your attitudes towards oral health, discover what your concerns are, and what goals you have. Then, we will begin a detailed exam that includes:

  • comprehensive charting of your mouth including restorations, recession, mobility, missing or broken teeth, occlusion, contacts, etc
  • jaw joint analysis
  • evaluation of your bite
  • oral cancer exam
  • digital x-rays (as required) - if you have had x-rays taken within the last year, we may be able to retrieve them from your previous dentist
  • live video tour with our digital intra-oral camera (get ready to see your teeth as never before)
  • smile analysis
  • photographs (as required)
  • blood pressure screening

Because of our attention to detail, this first exam may take up to 2 hours (depending on individual need). If necessary, we will invite you to return approximately 2 weeks later - by that time, we will have had sufficient time to fully consider all of the information collected at the first appointment and we will have prepared a comprehensive and personalized treatment plan. If your needs are more simple - we can likely discuss your treatment right then and there.

A few things you should know

Please plan to arrive 10 - 15 minutes early for your first appointment to allow sufficient time for us to enter your personal information into our computer system. This will help us to stay on time with other patients.

For those with dental insurance - please bring your insurance card to the first appointment.

The fee for this examination will be between $125 and $230 depending on the number of x-rays and the complexity of your comprehensive exam.

Our office does not accept assignment of dental insurance. We are happy to submit all insurance claims for you but will require payment for our services on the day they are provided. Your insurance carrier with then reimburse you - usually within a few days.

Automated reminders.

We utilize automated text reminders and e-mail which easily allows you to confirm your appointment from any location at any time.

Will I be charged for missed or short-notice cancellation of appointments?

Yes. So that we are able to care for all of our patients in a timely fashion, we request advance notice of at least 2 business days should you need to change or cancel any appointment. This hopefully allows us the time required to refill that time period that we had originally reserved exclusively for you. Please be aware that Fridays and weekends are not business days in our office.

We reserve time in our schedule for you in order to accommodate your busy schedule. We ask that you give us the same consideration should you need to cancel or change any appointment.

Thank you for understanding and honoring our policy

The consultation

If the treatment plan is simple, it can usually be presented during your first visit. However, sometimes a second appointment or "consultation" is required for us to present our summary of findings and discuss various treatment options with you. This usually takes about 30 minutes. During this session, we will present you with a comprehensive diagnosis that will address any concerns that you may have as well as other problems we might have discovered during the initial exam. Also, we will provide thoughtful treatment options for you and discuss the pros and cons of each. We will also provide you with a rough estimate for the cost of each of the options presented.

Our job is to provide as much information as needed to enable you to make the decision that is right for you .

You decide how we proceed

Your job will be to decide how you would like us to proceed. Consider us as consultants who provide options and recommendations. You can choose to do nothing, or do part of what we discuss. Or, you can choose to do everything. You're always in complete control of how we proceed. If there is anyone you would like to bring along to either appointment to help you make decisions, they are most welcome.

Once we have narrowed down the options and have a better idea of how you would like to proceed, we will provide you with a more accurate estimate of the cost. If you have dental insurance we will work on your behalf to maximaize any benefits to which you are entitled.

The treatment

We will proceed to the actual treatment phase only when you are ready. Once you are ready and all these details are in place, we can begin booking appointments as needed.

Our job will be to carry out the type of treatment that you desire. We will complete this as efficiently and carefully as possible remembering that your comfort and safety are paramount.

For your comfort and safety

  • home-like reception area with comfortable seating and a beverage centre
  • all instruments sterilized in a medical grade autoclave
  • operatories completely disinfected between patients
  • HDTV with wireless headphones
  • very comfortable dental chairs
  • blankets and pillows to keep you cozy

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Our Location

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Hours of Operation

Our Regular Schedule


8:00 am-5:00 pm


8:00 am-5:00 pm


8:00 am-5:00 pm


8:00 am-5:00 pm


Usually Closed (we might be open if the previous Monday was a holiday)